Question 1

Where do you ship from?

Accepted Answer

All orders are shipped from our warehouse in Vancouver, B.C.

Question 2

How much does shipping cost?

Accepted Answer

All order that are under $100 are subject to a ﬂat fee of $10. This amount will be added to the cart checkout automatically

Question 3

How long does shipping take?

Accepted Answer

Most orders will be processed and out the door, the same day or next day. Packages typically arrive in 2 to 3 days. All packages are shipped via Canada Post Xpresspost. We have found this to be the most safe and reliable service.

Question 4

Who can buy from us?

Accepted Answer

Anyone over the age of 19+ can purchase from us.

Question 5

I can’t find the product I am looking for on the website.

Accepted Answer

If you are looking for a product that you cannot see in our shop, please contact us and we would to hear what you think. We are always working on new products.

Question 6

What payment methods do you accept?

Accepted Answer

We accept Credit Card, Bitcoin & e-transfer.

Question 7

Is my Credit Card Data Safe to pay with?

Accepted Answer

Yes, Our SSL technology encrypts all sensitive and personally identifying information when transferred between your system and ours, during online transactions.  We have recently started to implement Credit Card payments onto our system, your details are entered onto a safe and secure payment gateway. Due to fraud prevention, the billing and shipping address of the Credit Card must be the same!

Question 8

Does MicroDose ProLab accept returns?

Accepted Answer

All orders from MicroDose ProLab are final sale. If you have an issue or concern with your order, please contact us.

Question 9

Which countries do you ship too ?

Accepted Answer

We only ship within Canada. For any concern, please email us at microdoseprolab@gmail.com

Wishlist

My wishlist on Microdose Prolab